Privacy Assurance Statement

Our company offers various products and services.

The information below sets out how company uses and stores the personal data collected via our website, marketing or market research. It is important to us that we protect your privacy and your personal data. If you have any questions about such matters you can contact us.

It is important that this notice is read together with any other privacy notice we may provide when we are collecting personal data about you, including, if you are a client.

This notice supplements the other notices and is not intended to override them.

1. DATA WE SECURE

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (which is called anonymous data).

We may collect, use, store, transfer and process different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes billing address, delivery address, postal address, email address and telephone numbers.
  • Financial Data includes payment card details.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and geographic location, preferred language (used to display our website), browser plug-in types and versions, operating system and platform, use of cookies or other devices to store and sometimes track information about you including device type (unique device identifiers) and device screen size (more details on our use of cookies is set out in the Cookies section below) and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, professional qualifications, reviews, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services, items you viewed or searched for, page response times, download errors, length of visits to certain pages (including how much time is spent on which pages), page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
  • Marketing and Communications Data includes your preferences in receiving newsletters and marketing from us and our third parties and your communication preferences.

Special Categories of Personal Data

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our products or services or open an account). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

2. Handling Your Personal Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.
  • Where you have specifically consented to us using your personal data in a particular way (for example, when you consent to our use of non-essential cookies or to receiving our publications or newsletters). You have the right to withdraw consent at any time.

Purposes for which we will use your personal data

We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data.

3. Disclosures

We display personalized ads based on the information we collect about you. While we do not share your personal information with advertisers, your interaction with ads allows them to assume you meet their targeting criteria. We also provide personalized ads for third parties without sharing your contact details with them.

4. User Information Protection Policy

Sharing of Information

We may share the information described above as set forth in this privacy statement or as otherwise described at the time such information is collected from you. We will not sell, rent, or swap this information, nor will we authorize any of our service providers or business partners to use this information for their own commercial purposes without your permission.

Information Shared by Us

  • Service Providers: In the course of doing business, we employ other companies and individuals to perform a variety of functions on our behalf. For example, we may provide information as necessary to companies that host our Online Platforms or send communications on our behalf. These service providers may have access to information about you if it is needed to perform their functions for us, but they are not authorized by us to use or disclose such information except as necessary to perform services on our behalf or to comply with legal requirements, and they are required to maintain the information in confidence.
  • Legally Required: We reserve the right to disclose information if required to do so by law or by a regulatory authority, including those that regulate higher education. We may also disclose information as part of an investigation or enforcement action relating to improper or illegal conduct in connection with our Online Platforms or other products, including, without limitation, any situations that may potentially involve threats to the safety or privacy of any person or misuse of our Online Platforms.
  • Aggregated and Non-Identified Data: We may maintain and use aggregate data or other non-identified information (i.e., data that does not identify a specific individual), such as usage statistics, device data, online traffic patterns, and user feedback. In addition to using this information for the purposes discussed in this privacy statement, we may disclose such aggregated or non-identified data to third parties without restriction.
  • Business Partners: Organisation may securely share your information with our business partners, such as local advertisers who pay for banner ads on Organisation Online Platforms and vendors who coordinate the collection of donations to the university. These business partners may use the information received by them to contact you to offer you certain opportunities, products, services, or promotions. Once your information has been shared with a business partner, it is no longer subject to the control of Organisation or subject to this privacy statement, however Organisation requires its business partners to maintain appropriate data security.

5. Hyperlinking to Third-Party Content

While we strive to only link to reputable and safe websites, we cannot guarantee the content quality or privacy practices of any external websites linked from our own. As such, we do not assume responsibility or liability for external content or websites, emphasizing the need for users to remain vigilant when accessing such links. We encourage you to always review the privacy policies of any websites you visit as a result of following links provided on our website to ensure you understand how your information may be used.

6. Updates to Our Privacy Notice

This Privacy Policy may change from time to time. Your continued use of the website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. We will also provide notification of significant changes through our website or through other acceptable means of communication.

7. Your Rights to Personal Data Control and Privacy

You are entitled to certain rights over your personal data, which include not having it used for direct marketing unless you consent. Typically, we will notify you before using your data for marketing and give you the power to opt-out by checking specific boxes when we collect your data, or you can directly contact us.

  • Access: You are allowed to see the personal data we hold about you.
  • Correction: You have the right to have incorrect data we hold about you corrected.
  • Deletion: You may request that we delete your personal data in certain scenarios.
  • Objection: You have the right to object to our processing of your personal data in particular circumstances.
  • Restriction: You can request that we restrict processing of your personal data under specific conditions.
  • Portability: You can ask for your personal data to be transferred to you or a third party.
  • Revocation of Consent: At any time, you may withdraw your consent to the processing of your personal data.

8. Connected Policies

Our company may disclose your personal information when legally required to do so, including responding to subpoenas, court orders, or other lawful demands by public authorities. This may be necessary to meet national security, law enforcement requirements, or to enforce our legal rights. We believe in transparency and the necessity to protect our operations, customers, and safety under the law, which includes sharing information for fraud prevention and risk reduction.